Fund manager · Singapore

From delayed NAV reporting to the launch of two additional funds

“When we appointed Krypton we stopped having to chase our administrator. The numbers arrive on time, and when we ask a technical question, we speak to someone who can explain the calculation.”

Chief Operating Officer, hedge fund manager

Marina Bay Sands, Singapore
The challenge

Recurring delays in NAV reporting

The manager, overseeing approximately 16 funds, had been experiencing recurring delays in NAV reporting from its previous fund administrator. These delays created operational inefficiencies and made it challenging to meet investor reporting expectations.

With plans to launch additional sub-funds, the manager needed a reliable administrator capable of delivering timely and accurate NAV reporting while accommodating its growing operational requirements.

Documents being reviewed at a desk

How Krypton helped

A managed transition and a dedicated team

Krypton worked closely with the manager to understand its reporting challenges and operational requirements. Our team facilitated the transition from the previous administrator, focusing on continuity of fund accounting operations and establishing a more consistent NAV reporting process.

A dedicated fund accounting team and a designated point of contact provided clearer communication, greater accountability and more responsive support throughout the transition and ongoing administration.

The result

More reliable NAV reporting

Following the transition, the manager benefited from more reliable NAV reporting, improved responsiveness and greater confidence in its fund administration arrangements.

With more consistent reporting and dedicated operational support, the manager could focus on its investment activities and business development rather than following up on delayed reports.

What happened next

Two additional sub-funds

Following the successful transition, the manager entrusted Krypton with the administration of two additional sub-funds.

What began as a change of administrator to address recurring NAV reporting delays has since developed into a broader relationship, with Krypton supporting the manager’s ongoing fund administration requirements and future launches.

A client meeting with documents handed over

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